Online Diploma in Aviation Hospitality - Univista EdTech
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Course Overview
The Online Diploma in Aviation Hospitality by Univista EdTech is a specialized professional program designed to prepare learners for exciting careers in the aviation, travel, and luxury hospitality industries.
This program combines the elegance of service excellence with the discipline of aviation operations — equipping learners with the interpersonal, communication, and professional skills required to deliver world-class customer experiences in airports, airlines, and premium service environments.
Through industry-aligned modules, global case studies, and virtual service simulations, learners are trained to embody the professionalism, etiquette, and efficiency that define the aviation and hospitality sectors today.
11 Months
INR 75,000
Intake: Year around admissions
Key Highlights
Comprehensive curriculum covering both aviation and hospitality domains.
Learn directly from aviation and hotel industry professionals.
Practical exposure to airport operations, service management, and customer engagement.
Grooming, communication, and etiquette training for international work environments.
Insights into safety, first aid, passenger handling, and crisis management.
Capstone project on aviation service or hospitality excellence.
Flexible online learning format with interactive live sessions and guided assignments.
Skills You Will Learn
Professional grooming, poise, and personal presentation.
Passenger and guest service excellence.
Communication, interpersonal, and cross-cultural skills.
Cabin and ground service management.
Customer relationship and complaint resolution.
Hospitality and inflight service etiquette.
Time, team, and stress management in high-pressure environments.
Leadership and emotional intelligence for hospitality roles.
Tools You’ll Master
Course Outcomes
- Develop the confidence, grooming, and communication skills essential for aviation hospitality roles.
- Understand the coordination between aviation operations and passenger services.
- Deliver exceptional guest experiences in line with global hospitality standards.
- Manage customer relations, service recovery, and quality assurance processes.
- Prepare for roles in airlines, airports, cruise lines, and international hotel chains.
Learning Outcomes
- By completing this diploma, learners will be able to:
- Apply hospitality and service excellence principles in aviation environments.
- Communicate effectively with customers across cultures and nationalities.
- Implement safety and emergency procedures in passenger service scenarios.
- Demonstrate teamwork, empathy, and professionalism in client interactions.
- Adapt hospitality best practices to diverse aviation and travel contexts.
Key Outcomes
- Professional certification in Aviation Hospitality from Univista EdTech.
- Portfolio-based project demonstrating hospitality and aviation service proficiency.
- Job readiness for roles such as Guest Service Executive, Airline Ground Staff, Cabin Crew, or Hospitality Host.
- Strong foundation for further studies in Aviation Management, Hospitality, or Travel Operations.
- Exposure to global service standards, technology systems, and workplace etiquette.
Course Curriculum
Module 1
Introduction to Aviation and Hospitality Industry
Module 2
Principles of Customer Service and Guest Relations
Module 3
Professional Grooming, Etiquette & Personality Development
Module 4
Communication and Soft Skills for Aviation Environments
Module 5
Airline and Airport Ground Operations
Module 6
Inflight and Passenger Service Excellence
Module 7
Safety, First Aid, and Emergency Handling
Module 8
Cross-Cultural Service and Global Etiquette
Module 9
Hospitality and Customer Relationship Management
Module 10
Capstone Project – Service Excellence Strategy or Inflight Simulation
Why You Should Join this Course
- High-Growth Sector: Aviation and hospitality are among the world’s fastest-recovering and expanding service industries.
- Global Career Opportunities: Build a profile suitable for employment with international airlines, airports, hotels, and luxury brands.
- Comprehensive Training: Blend of aviation operations, hospitality management, and personal development.
- Soft Skills Excellence: Learn customer empathy, communication, grooming, and multicultural service excellence.
- Professional Edge: Prepare for interviews and placements with top airline and hospitality organizations.
- Powered by Univista EdTech: A platform delivering futuristic, industry-aligned, and job-oriented education, shaping tomorrow’s global service professionals.
₹75,000
Admissions Open
Eligibility
- Minimum Qualification: 10+2 (High School) or equivalent
- Open to graduates, working professionals, and entrepreneurs
Admission Criteria
- Online application submission
- Document verification (education + ID proof)
- Admission confirmation after fee payment
