Online Diploma in Cabin Crew & Inflight Services - Univista EdTech
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Course Overview
The Online Diploma in Cabin Crew & Inflight Services by Univista EdTech is a specialized, career-oriented program designed for individuals aspiring to build a glamorous and rewarding career in the aviation, hospitality, and customer service industries.
This program prepares learners to deliver exceptional inflight experiences through professional grooming, safety training, service excellence, and communication mastery.
With a strong focus on international aviation standards (IATA/ICAO) and real-world operational knowledge, the course empowers learners to perform confidently in global airline environments, ensuring passenger safety, comfort, and satisfaction at every stage of flight.
11 Months
INR 75,000
Intake: Year around admissions
Key Highlights
Industry-aligned curriculum based on international cabin crew training standards.
Learn from aviation trainers, hospitality experts, and grooming professionals.
Practical modules covering safety, emergency procedures, and inflight etiquette.
Exposure to customer handling, cultural sensitivity, and aviation communication.
Capstone project or simulation based on inflight service management.
Insights into global airline operations, grooming standards, and travel protocols.
Suitable for students, fresh graduates, and professionals aspiring to join leading airlines.
Skills You Will Learn
Professional grooming, etiquette, and personal presentation.
Passenger service, complaint resolution, and communication skills.
Inflight safety procedures and first aid fundamentals.
Emergency handling, evacuation drills, and aircraft familiarization.
Food and beverage service techniques for inflight catering.
Cross-cultural understanding and customer engagement.
Soft skills: leadership, teamwork, empathy, and adaptability.
Cabin crew interview preparation and resume presentation.
Tools You’ll Master
Course Outcomes
- Gain confidence and professionalism for cabin crew and inflight service roles.
- Learn to deliver world-class hospitality, safety, and communication onboard.
- Understand airline operations, cabin protocols, and customer engagement.
- Prepare for recruitment processes and interviews with top airlines.
- Build readiness for global roles in aviation, hospitality, and luxury service industries.
Learning Outcomes
- By completing this diploma, learners will be able to:
- Demonstrate grooming, etiquette, and inflight conduct aligned with global airline standards.
- Apply safety and emergency procedures effectively during flight operations.
- Deliver exceptional customer experiences through empathy and communication.
- Manage cultural diversity and maintain composure under pressure.
- Exhibit teamwork and leadership qualities within the cabin environment.
Key Outcomes
- Professional certification in Cabin Crew & Inflight Services from Univista EdTech.
- Portfolio-based learning experience showcasing grooming, service, and inflight knowledge.
- Job readiness for positions such as Cabin Crew, Ground Staff, Guest Service Executive, or Hospitality Host.
- Cross-sector adaptability for aviation, tourism, and luxury hospitality industries.
- Enhanced confidence, poise, and international work readiness.
Course Curriculum
Module 1
Introduction to Aviation Industry & Cabin Crew Profession
Module 2
Airline Structure, Operations, and Service Philosophy
Module 3
Professional Grooming, Hygiene & Personality Development
Module 4
Communication Skills & Passenger Interaction
Module 5
Inflight Services – Food, Beverage & Duty-Free Operations
Module 6
Safety & Emergency Procedures (SEP) and First Aid
Module 7
Cultural Awareness and Global Etiquette
Module 8
Customer Relationship & Complaint Handling
Module 9
Cabin Crew Interview Preparation & Professional Portfolio
Module 10
Capstone Project – Inflight Service Simulation or Case Study
Why You Should Join this Course
- Global Career Gateway: Aviation is among the most aspirational and globally mobile industries.
- Professional Edge: Develop the grooming, confidence, and personality traits airlines seek.
- Career Versatility: Opportunities extend across airlines, airports, cruise lines, and luxury hospitality.
- Skill Enhancement: Learn safety, communication, and service excellence — the core of global travel industries.
- Expert Guidance: Train under certified aviation professionals and hospitality mentors.
- Powered by Univista EdTech: A platform committed to futuristic, job-oriented, and industry-aligned education, empowering learners to fly high in their professional journeys.
₹75,000
Admissions Open
Eligibility
- Minimum Qualification: 10+2 (High School) or equivalent
- Open to graduates, working professionals, and entrepreneurs
Admission Criteria
- Online application submission
- Document verification (education + ID proof)
- Admission confirmation after fee payment
